Despite our efforts, it may happen that you are not satisfied with our products or service. Should this be the case, please make your complaint known by sending an e-mail to firstname.lastname@example.org or by calling us (010-04950000). You will receive a confirmation message from us immediately after receipt of your complaint. We stand for quality and take your complaint seriously. We will contact you as soon as possible and we will find a suitable solution together.
You can reach us by telephone at 010-04950000 on working days from 8:30 to 17:00 and 24 hours a day by e-mail at email@example.com.
If you do not appreciate this, you can always contact the mediation department of Stichting Webshop Keurmerk, of which Navacqs is a member. If the mediation attempt for any reason does not lead to a satisfactory solution, then it is possible to submit your dispute to the Geschillencommissie (SGC), Postbus 90600, 2509 LP in The Hague (www.sgc.nl).
The Disputes Committee pronounces its judgment under the conditions as set out in the regulations of the Disputes Committee (https://www.degeschillencommissie.nl/english). The decisions of the Disputes Committee are made by way of a binding opinion.